Refunds
Rescheduling or cancelling with 48 Hours’ Notice
You can reschedule your game without any additional charges if you provide us with at least 48 hours’ notice.
Rescheduling or cancelling with Less than 48 Hours’ Notice
If you need to rearrange your game with less than 48 hours’ notice, the deposit will be forfeited. Any additional money paid towards the game beyond the deposit will be carried over to the new time slot. If your new booking moves from an off-peak time to a peak time, you will need to pay the difference in cost for the peak time slot.
How to reschedule or cancel
To rearrange your booking, contact us by phone or email as soon as possible. We’ll do our best to accommodate your new preferred time slot.
Our contact details:
tel: 01223 321 216
email: admin@lockhouse.co.uk
Our contact details:
tel: 01223 321 216
email: admin@lockhouse.co.uk